Terms & Conditions

8. Contract Price and Payment:

8.1. The prices of goods on the online store www.orokondicionieriai.pro are indicated in euros with VAT. The contract price of the purchase and sale agreement consists of the total amount of all purchased goods and, in cases of delivery of orders to the Buyer's preferred location, transportation costs.

8.2. The Seller has the right to demand an advance payment from the Buyer at its discretion.

8.3. The Buyer and the Seller agree that when the Buyer places an order for goods and the Seller confirms it, the price of the goods may change, taking into account factors influencing the price of the goods, such as an increase in the cost price of the goods, technical errors in information systems, additional expenses related to the sale of the goods to the Buyer (Article 6.313, Paragraph 7 of the Civil Code of the Republic of Lithuania). In such a case, if the Buyer does not agree to purchase the product at the new price, either of the Parties, having notified the other Party about it, has the right to terminate the purchase and sale agreement. The Parties agree that in such a case, the losses related to the termination of the purchase and sale agreement are not compensated.

9. Right to Refuse the Purchase and Sale Agreement, Return, and Exchange of Goods:

9.1. Right to refuse the purchase and sale agreement

9.1.1. The Buyer, without specifying a reason, has the right to refuse the purchase and sale agreement within 14 (fourteen) days by notifying the Seller. This right cannot be exercised for contracts listed in Article 6.22810, Paragraph 2 of the Civil Code of the Republic of Lithuania.

9.1.2. The 14 (fourteen) day period for exercising the right to refuse the purchase and sale agreement is calculated as follows: a. when the purchase and sale agreement is concluded - from the day when the Buyer or a person specified by the Buyer, excluding the carrier, receives the ordered goods; b. if the Buyer orders more than one item in a single order, and the items are delivered separately - from the day when the Buyer or a person specified by the Buyer, excluding the carrier, receives the last item; c. if the goods are delivered in different batches or parts - from the day when the Buyer or a person specified by the Buyer, excluding the carrier, receives the last batch or part; d. if an agreement is concluded for regular delivery of goods over a specified period - from the day when the Buyer or a person specified by the Buyer, excluding the carrier, receives the first item. The Buyer has the right to use the money-back guarantee if all returned goods have authentic labels, protective packaging, and the original packaging is undamaged, i.e., the goods have not lost their original appearance.

9.2.1. If the Buyer has purchased goods of inadequate quality, and the inadequate quality of the goods is due to a manufacturing defect present at the time of purchase, or non-compliance with the manufacturer's specifications, the Buyer can return the goods and, at their choice, request:

9.2.2.1. that the Seller promptly remedy the defects of the goods, if the defects are removable;

9.2.2.2. a corresponding reduction in the purchase price;

9.2.2.3. replacement of the goods with a similar item of proper quality, except in cases where the defects are minor or arise from the fault of the Buyer;

9.2.2.4. a refund of the amount paid and the termination of the purchase and sale agreement when the sale of goods of inadequate quality is a material breach of the order.

9.2.3. The Buyer can choose only one of the remedies provided for in Paragraph 9.2.1 of these Rules. The Buyer must indicate their choice when returning the goods. If the Buyer chooses one of the remedies provided for in Paragraph 9.2.1 and the Seller cannot implement it, the Seller offers an alternative to the remedy provided for in Paragraph 9.2.1. The Buyer has no right to change the chosen remedy. The Buyer has no right to terminate the purchase and sale agreement if the defect of the goods is minor.

9.2.4. To return goods, the Buyer must adhere to these conditions:

9.2.4.1. notify the Seller by email at info@orokondicionieriai.pro, specifying the goods to be returned;

9.2.4.2. provide the purchase document for the goods, if issued;

9.2.4.3. submit a free-form request.

9.2.5. The right to return goods of inadequate quality may be exercised within 14 (fourteen) calendar days from the date of delivery of the goods to the Buyer.

9.2.6. The Buyer must pay for the cost of returning the goods, and the Seller, after confirming that the goods have been returned due to inadequate quality, must reimburse the Buyer for the costs incurred for delivery and return. Money is refunded to the Buyer within 14 (fourteen) calendar days after the Seller receives the Buyer's notice of the goods of inadequate quality, and if the goods are not returned to the Seller, the period provided for in this paragraph is calculated from the date of the return of the goods to the Seller. By confirming these Rules, the Buyer agrees that the money will be refunded to the Buyer's bank account, except as otherwise agreed between the Buyer and the Seller.

9.2.7. Money is not refunded for goods that have been intentionally or negligently damaged (affected by chemical substances, water, open flame, high temperature, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or if the goods have been used improperly or not for their intended purpose.

9.3. If the Buyer exercises the rights provided for in Paragraphs 9.1, 9.1.1-9.2.9 of these Rules, the money is refunded to the Buyer within 14 (fourteen) calendar days after the Seller receives the Buyer's notice, and if the goods are not returned to the Seller, the period provided for in this paragraph is calculated from the date of the return of the goods to the Seller.

9.3.1. By confirming these Rules, the Buyer agrees that the money will be refunded to the Buyer's bank account, except as otherwise agreed between the Buyer and the Seller.

9.3.2. When exercising the rights provided for in Paragraphs 9.1.1-9.2.9 of these Rules, the Buyer is refunded: the price of the goods, the administrative fee, if applied, and the delivery costs of the goods. When exercising the rights provided for in the Rules on the Exchange and Return of Goods of Inadequate Quality, the Buyer is refunded: the price of the goods, the administrative fee, if applied, the delivery costs of the goods, and the return costs of the goods.

9.3.3. The delivery costs are not refunded if the Buyer chooses a delivery method other than the one offered by the Seller.

9.3.5. The Seller has the right not to refund the amounts paid by the Buyer until the goods are returned to the Seller.